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Display Namekartik
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Member SinceFebruary 23, 2014
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Last SeenFebruary 04, 2016
kartik does not have any add-ons for sale.
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Support July 28, 2014 @ 11:56 am
Thanks for the reply. But then I don't see the Google map either. There are just these errors and the page below is blank. Am I missing something?
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Support July 26, 2014 @ 12:51 pm
Hi - can you please edit/delete the above message so that URLs are not available to the public..
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Support March 22, 2014 @ 06:33 am
Unfortunately, the campaigns and the analytics are still not syncing :-( Is there anything that you can do about this?
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Support March 13, 2014 @ 02:13 pm
Actually i went the other way round - initially I set "Sync Campaigns Not Older Then" field to 5 and now I increased it to 180. I increased it to check it will make any difference.
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Support March 12, 2014 @ 04:18 pm
Are all the SugarChimp schedulers active?
- YesIf you look at each of the Schedulers do they appear to have all run recently? - Yes
Are there any errors in the sugarcrm.log or the php error log? - where can I access this?
Just to be clear the main issue at the moment is the data related to Mailchimp campaigns is not visible in the CRM https://www.dropbox.com/s/8xwkgyv75zvojdg/Screenshot%202014-03-12%2021.42.32.png
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Support March 10, 2014 @ 04:06 am
Yes, the campaign has been sent. I see the campaign stats inside MailChimp but inside Sugar CRM the activity data is not listed. I cleared the search filter in Sugar chip process Queue. Here is the screen shot https://www.dropbox.com/s/j2mohl8nri4vtx5/Screenshot%202014-03-10%2009.27.53.png
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I don't see any items listed.
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Support March 08, 2014 @ 12:47 pm
with reference to the earlier discussion I am wondering whether i will be able to use Advanced Marketing Lists module which you are selling for generating a list of contacts who clicked on a particular URL (by writing a SQL query)?
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Support February 26, 2014 @ 12:51 pm
'What you could do though is write a query against the atc_mailchimpactivities to get the data that you need and format it how you want."
Is there any add on module (like a reporting module) that can make this work for us.
when a link in the MailChimp campaign email is clicked I can see under MailChimp Activities tab in CRM a new activity with subject as follows:
'{contact name] - Unique Link Clicked - [website name]'
when I open the activity the exact URL clicked is not displayed. Is it possible to edit the activity subject / description to have the URL clicked also appear?
Thanks
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Support February 25, 2014 @ 02:49 am
ok. I am not going to touch the SC_SugarModule field !
Another question - what happens if I delete the contacts inside MailChimp list? Will the contacts get removed from SugarChimp target list?
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Support February 25, 2014 @ 02:47 am
Thanks. Just as you said, I left it for few hours and I can see the contacts have synced. There is just a mismatch of 200 names between Mailchimp and Sugar CRM (Target list). I am assuming this will also get synced soon
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Support February 25, 2014 @ 02:45 am
Thanks for the help. I am able to view the campaigns now.
Another related question - Is there a way to see/export a list of all contacts who clicked on a particular URL in a campaign? I can see the individual URLs clicked, number of clicks etc under MailChimp Campaigns/Activities..but was unable to sort or make a list of the contacts who clicked on a particular URL in the campaign.
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Support February 24, 2014 @ 03:32 pm
Thank you for the reply.
Here is how the Campaign's section looks like: https://www.dropbox.com/s/lj60hn7syte9smj/Screen%20Shot%202014-02-24%20at%208.52.42%20PM.png
I thought in this section we can see the details of the campaigns from Mail Chimp. Am I missing something here?
"There is a SugarChimp option that let's you set how new/old a campaign needs to be for it to be synced. You may want to check that as well."
I have set this to 5
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Support February 24, 2014 @ 05:14 am
Thanks.
We are running on site community edition. I see a field called "SC_SugarModule" in MailChimp. what is the purpose of this field. If I enter the default value as MailChimp then it could solve the problem - of identifying contacts in the CRM added via email newsletter sign up?
Thanks
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- 7.2.1
kartik has not created any Wanted Add-ons.