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Display Namejuliemooster
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Member SinceOctober 23, 2013
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Last SeenFebruary 04, 2016
juliemooster does not have any add-ons for sale.
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Support April 04, 2014 @ 07:50 am
Hi, that would be great, it would be nice to get it working as we havent had any functionality out of it since purchase. Where do I get the latest version downloaded from please? Many thanks and I look forward to hearing from you. Kind regards Julian
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Support February 27, 2014 @ 02:10 pm
Hello. Why is this closed please? It hasnt been resolved. I am still waiting for someone to get back to me after my last contact with Chad Hutchins back on December 24th 2013. Where he said: "I've been emailing with Atcore to try to figure that out. It seems the holidays have slowed down communications. Hopefully by the end of the week I'll have you introduced to the new person from Atcore that will work with you."
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Support November 28, 2013 @ 02:20 pm
Looking at the log files the same loop of error messages is being returned, constantly: Wed Nov 27 04:01:01 2013 [1979][1][ERROR] Scheduler: Function process_sync_lists Start Wed Nov 27 04:01:01 2013 [1979][1][ERROR] QueueProcessorSyncLists : Function process Start Wed Nov 27 04:01:01 2013 [1979][1][ERROR] QueueProcessorSyncLists : Function process End Wed Nov 27 04:01:01 2013 [1979][1][ERROR] Scheduler: Function process_sync_lists End Wed Nov 27 04:01:01 2013 [1979][1][ERROR] Scheduler: Function process_manage_signups Start Wed Nov 27 04:01:01 2013 [1979][1][ERROR] SugarChimp: QueueProcessorManageSignups:process - Start Wed Nov 27 04:01:01 2013 [1979][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - Start Wed Nov 27 04:01:01 2013 [1979][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - from ProcessQueue for julian.davis@maplecroft.com Wed Nov 27 04:01:01 2013 [1979][1][ERROR] SugarChimp: QueueProcessor:get_records_from_email - for Email : julian.davis@maplecroft.com Wed Nov 27 04:01:01 2013 [1979][1][FATAL] Job 9f765fd5-d62a-0b63-e52e-52956e49c64f (SugarChimp - Process and Manage Signups) failed in CRON run Wed Nov 27 04:02:02 2013 [2012][1][ERROR] Scheduler: Function process_manage_signups Start Wed Nov 27 04:02:02 2013 [2012][1][ERROR] SugarChimp: QueueProcessorManageSignups:process - Start Wed Nov 27 04:02:02 2013 [2012][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - Start Wed Nov 27 04:02:02 2013 [2012][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - from ProcessQueue for julian.davis@maplecroft.com Wed Nov 27 04:02:02 2013 [2012][1][ERROR] SugarChimp: QueueProcessor:get_records_from_email - for Email : julian.davis@maplecroft.com Wed Nov 27 04:02:02 2013 [2012][1][FATAL] Job 6c3d219a-d968-af27-27be-52956e46f008 (SugarChimp - Process and Manage Signups) failed in CRON run Wed Nov 27 04:03:02 2013 [2030][1][ERROR] Scheduler: Function process_manage_updates Start Wed Nov 27 04:03:02 2013 [2030][1][ERROR] SugarChimp: QueueProcessorManageUpdates:process - Start Wed Nov 27 04:03:02 2013 [2030][1][ERROR] SugarChimp: QueueProcessorManageUpdates:process - End Wed Nov 27 04:03:02 2013 [2030][1][ERROR] Scheduler: Function process_manage_updates End Wed Nov 27 04:03:02 2013 [2030][1][ERROR] Scheduler: Function process_manage_signups Start Wed Nov 27 04:03:02 2013 [2030][1][ERROR] SugarChimp: QueueProcessorManageSignups:process - Start Wed Nov 27 04:03:02 2013 [2030][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - Start Wed Nov 27 04:03:02 2013 [2030][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - from ProcessQueue for julian.davis@maplecroft.com Wed Nov 27 04:03:02 2013 [2030][1][ERROR] SugarChimp: QueueProcessor:get_records_from_email - for Email : julian.davis@maplecroft.com Wed Nov 27 04:03:02 2013 [2030][1][FATAL] Job db762f57-4c1a-4b3b-9f36-52956ef062b3 (SugarChimp - Process and Manage Signups) failed in CRON run
Does this help at all to tell you what I might need to configure?
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Support November 28, 2013 @ 09:41 am
Hello, thanks for your reply. I'm not sure where the synched mailchimp list is. And contacts dont seem to be synching from Sugar to Mailchimp, no. Is it possible to get some remote support to help get the plugin configured or to help me find out what the issue is? I'm finding it really confusing to set the software up and don't seem to be getting anywhere in trying to set it up myself by following the online documentation or videos.
Thank you and really hoping you can assist further.
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Support November 15, 2013 @ 01:55 pm
Hello, many thanks for your reply. Ive got two target lists setup to sync with, yes. Any other thoughts as to what might be wrong?
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Support November 15, 2013 @ 11:23 am
Hello - I just wondered if anyone had had the time to take a look at this for us? Am keen to get Sugarchimp up and running. Many thanks. Kind regards. Julian
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Support November 13, 2013 @ 05:15 pm
Thank you for the super-speedy response. There is quite a bit more in the logs now, does this help in deciphering whats going on?
Wed Nov 13 17:06:01 2013 [15591][1][ERROR] Scheduler: Function process_sync_lists Start Wed Nov 13 17:06:01 2013 [15591][1][ERROR] QueueProcessorSyncLists : Function process Start Wed Nov 13 17:06:01 2013 [15591][1][ERROR] SugarChimp: Process sync_mc_to_sugar_list for MC List with IDf40f561230 Start Wed Nov 13 17:06:01 2013 [15591][1][ERROR] SugarChimp: QueueProcessor:getTargetList - for MailChimpId : f40f561230 Wed Nov 13 17:06:01 2013 [15591][1][ERROR] SugarChimp: Process sync_mc_to_sugar_list for MC List with IDf40f561230 Get data from MC Wed Nov 13 17:06:01 2013 [15591][1][ERROR] SugarChimp :: Function createURL - Sets apiUrl as required in MCAPI Wed Nov 13 17:06:01 2013 [15591][1][ERROR] SugarChimp :: Function getMCAPIKey - To get API Key Wed Nov 13 17:06:02 2013 [15591][1][ERROR] SugarChimp: Process sync_mc_to_sugar_list for MC List with IDf40f561230 End Wed Nov 13 17:06:02 2013 [15591][1][ERROR] QueueProcessorSyncLists : Function process End Wed Nov 13 17:06:02 2013 [15591][1][ERROR] Scheduler: Function process_sync_lists End Wed Nov 13 17:06:02 2013 [15591][1][ERROR] Scheduler: Function process_soft_bounces Start Wed Nov 13 17:06:02 2013 [15591][1][ERROR] SugarChimp: QueueProcessorSoftBounces:process - Start Wed Nov 13 17:06:02 2013 [15591][1][ERROR] SugarChimp: QueueProcessorSoftBounces:process - End Wed Nov 13 17:06:02 2013 [15591][1][ERROR] Scheduler: Function process_soft_bounces End Wed Nov 13 17:06:02 2013 [15591][1][ERROR] Scheduler: Function process_opened_emails_and_unique_clicks Start Wed Nov 13 17:06:02 2013 [15591][1][ERROR] SugarChimp: QueueProcessorOpenedEmailsAndUniqueClicks:process - Start Wed Nov 13 17:06:02 2013 [15591][1][ERROR] SugarChimp: QueueProcessorOpenedEmailsAndUniqueClicks:process - End Wed Nov 13 17:06:02 2013 [15591][1][ERROR] Scheduler: Function process_opened_emails_and_unique_clicks End Wed Nov 13 17:06:02 2013 [15591][1][ERROR] Scheduler: Function process_sent_emails Start Wed Nov 13 17:06:02 2013 [15591][1][ERROR] SugarChimp: QueueProcessorSentEmails:process - Start Wed Nov 13 17:06:02 2013 [15591][1][ERROR] SugarChimp: QueueProcessorSentEmails:process - End Wed Nov 13 17:06:02 2013 [15591][1][ERROR] Scheduler: Function process_sent_emails End Wed Nov 13 17:06:02 2013 [15591][1][ERROR] Scheduler: Function process_manage_updates Start Wed Nov 13 17:06:02 2013 [15591][1][ERROR] SugarChimp: QueueProcessorManageUpdates:process - Start Wed Nov 13 17:06:02 2013 [15591][1][ERROR] SugarChimp: QueueProcessorManageUpdates:process - End Wed Nov 13 17:06:02 2013 [15591][1][ERROR] Scheduler: Function process_manage_updates End Wed Nov 13 17:06:02 2013 [15591][1][ERROR] Scheduler: Function process_manage_signups Start Wed Nov 13 17:06:02 2013 [15591][1][ERROR] SugarChimp: QueueProcessorManageSignups:process - Start Wed Nov 13 17:06:02 2013 [15591][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - Start Wed Nov 13 17:06:02 2013 [15591][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - from ProcessQueue for julian.davis@maplecroft.com Wed Nov 13 17:06:02 2013 [15591][1][ERROR] SugarChimp: QueueProcessor:get_records_from_email - for Email : julian.davis@maplecroft.com Wed Nov 13 17:06:02 2013 [15591][1][FATAL] Job 89c8ff74-4077-da8c-80e2-5283b1236891 (SugarChimp - Process and Manage Signups) failed in CRON run Wed Nov 13 17:07:02 2013 [15608][1][ERROR] Scheduler: Function process_manage_signups Start Wed Nov 13 17:07:02 2013 [15608][1][ERROR] SugarChimp: QueueProcessorManageSignups:process - Start Wed Nov 13 17:07:02 2013 [15608][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - Start Wed Nov 13 17:07:02 2013 [15608][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - from ProcessQueue for julian.davis@maplecroft.com Wed Nov 13 17:07:02 2013 [15608][1][ERROR] SugarChimp: QueueProcessor:get_records_from_email - for Email : julian.davis@maplecroft.com Wed Nov 13 17:07:02 2013 [15608][1][FATAL] Job 5d1878a6-befa-e265-6c63-5283b1636f36 (SugarChimp - Process and Manage Signups) failed in CRON run Wed Nov 13 17:07:31 2013 [4280][-none-][FATAL] SECURITY: ldapauth: failed LDAP bind (login) by admin, could not construct bind_user Wed Nov 13 17:07:31 2013 [4280][-none-][FATAL] SECURITY: User authentication for admin failed Wed Nov 13 17:08:02 2013 [15627][1][ERROR] Scheduler: Function process_manage_signups Start Wed Nov 13 17:08:02 2013 [15627][1][ERROR] SugarChimp: QueueProcessorManageSignups:process - Start Wed Nov 13 17:08:02 2013 [15627][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - Start Wed Nov 13 17:08:02 2013 [15627][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - from ProcessQueue for julian.davis@maplecroft.com Wed Nov 13 17:08:02 2013 [15627][1][ERROR] SugarChimp: QueueProcessor:get_records_from_email - for Email : julian.davis@maplecroft.com Wed Nov 13 17:08:02 2013 [15627][1][FATAL] Job 1b0f00de-1bbb-c102-4f21-5283b103d688 (SugarChimp - Process and Manage Signups) failed in CRON run Wed Nov 13 17:09:01 2013 [15644][1][ERROR] Scheduler: Function process_manage_updates Start Wed Nov 13 17:09:01 2013 [15644][1][ERROR] SugarChimp: QueueProcessorManageUpdates:process - Start Wed Nov 13 17:09:01 2013 [15644][1][ERROR] SugarChimp: QueueProcessorManageUpdates:process - End Wed Nov 13 17:09:01 2013 [15644][1][ERROR] Scheduler: Function process_manage_updates End Wed Nov 13 17:09:01 2013 [15644][1][ERROR] Scheduler: Function process_manage_signups Start Wed Nov 13 17:09:01 2013 [15644][1][ERROR] SugarChimp: QueueProcessorManageSignups:process - Start Wed Nov 13 17:09:01 2013 [15644][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - Start Wed Nov 13 17:09:01 2013 [15644][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - from ProcessQueue for julian.davis@maplecroft.com Wed Nov 13 17:09:01 2013 [15644][1][ERROR] SugarChimp: QueueProcessor:get_records_from_email - for Email : julian.davis@maplecroft.com Wed Nov 13 17:09:01 2013 [15644][1][FATAL] Job 96d9c3f7-74cd-dacf-ffbc-5283b2e34c51 (SugarChimp - Process and Manage Signups) failed in CRON run Wed Nov 13 17:10:02 2013 [15663][1][ERROR] Scheduler: Function process_hard_bounces Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessorHardBounces:process - Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessorHardBounces:process - End Wed Nov 13 17:10:02 2013 [15663][1][ERROR] Scheduler: Function process_hard_bounces End Wed Nov 13 17:10:02 2013 [15663][1][ERROR] Scheduler: Function process_optout_emails Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessorOptOutEmails:process - Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessorOptOutEmails:process - End Wed Nov 13 17:10:02 2013 [15663][1][ERROR] Scheduler: Function process_optout_emails End Wed Nov 13 17:10:02 2013 [15663][1][ERROR] Scheduler: Function process_opened_emails_and_unique_clicks Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessorOpenedEmailsAndUniqueClicks:process - Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessorOpenedEmailsAndUniqueClicks:process - End Wed Nov 13 17:10:02 2013 [15663][1][ERROR] Scheduler: Function process_opened_emails_and_unique_clicks End Wed Nov 13 17:10:02 2013 [15663][1][ERROR] Scheduler: Function process_sent_emails Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessorSentEmails:process - Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessorSentEmails:process - End Wed Nov 13 17:10:02 2013 [15663][1][ERROR] Scheduler: Function process_sent_emails End Wed Nov 13 17:10:02 2013 [15663][1][ERROR] Scheduler: Function process_sync_lists Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] QueueProcessorSyncLists : Function process Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] QueueProcessorSyncLists : Function process End Wed Nov 13 17:10:02 2013 [15663][1][ERROR] Scheduler: Function process_sync_lists End Wed Nov 13 17:10:02 2013 [15663][1][ERROR] Scheduler: Function process_soft_bounces Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessorSoftBounces:process - Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessorSoftBounces:process - End Wed Nov 13 17:10:02 2013 [15663][1][ERROR] Scheduler: Function process_soft_bounces End Wed Nov 13 17:10:02 2013 [15663][1][ERROR] Scheduler: Function process_manage_signups Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessorManageSignups:process - Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - Start Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessorManageSignups:opt_out - from ProcessQueue for julian.davis@maplecroft.com Wed Nov 13 17:10:02 2013 [15663][1][ERROR] SugarChimp: QueueProcessor:get_records_from_email - for Email : julian.davis@maplecroft.com Wed Nov 13 17:10:02 2013 [15663][1][FATAL] Job 276bde70-c979-3c4d-b917-5283b257aa9a (SugarChimp - Process and Manage Signups) failed in CRON run
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