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Display Namejseidl
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Member SinceApril 6th, 2021
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Last SeenMarch 2nd, 2022
jseidl does not have any add-ons for sale.
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Support March 5th, 2022 @ 1:19 pm
This is so weird - there was no update of the plug-in version, and I did not make any changes to the password, and yet now it works. Blame it on the Gremlins... Thanks for your help!
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Support May 19th, 2021 @ 9:41 am
Trying to reactivate this case as I stupidly did not cancel the subscription and have now been charged after the 30 day trial. I need your help to complete this installation, please. Is there any phone support? Any suggestions what to try next? Many thanks
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Support April 14th, 2021 @ 6:47 am
Is that it? No more suggestions? Shall I just deinstall and cancel?
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Support April 10th, 2021 @ 1:45 pm
/Users/jensseidl/Dropbox/Screenshots/Screenshot 2021-04-10 at 15.41.43.png /Users/jensseidl/Dropbox/Screenshots/Screenshot 2021-04-10 at 15.40.14.png /Users/jensseidl/Dropbox/Screenshots/Screenshot 2021-04-10 at 15.38.44.png
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Support April 10th, 2021 @ 1:42 pm
Just did. Now I get an error saying that CORS is not installed, both when using my correct credentials or false ones. I am attaching screen shots from the error message, the module on SugarCRM and the files I uploaded for our Sugar instance.
https://www.dropbox.com/s/hymmbibampv5119/Screenshot%202021-04-10%20at%2015.38.44.png?dl=0 https://www.dropbox.com/s/m7u4vjdq8tqjjnq/Screenshot%202021-04-10%20at%2015.40.14.png?dl=0 https://www.dropbox.com/s/enw5tx7sr94tc09/Screenshot%202021-04-10%20at%2015.41.27.png?dl=0
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Support April 9th, 2021 @ 8:55 am
Hi, I tried both the wrong and correct credentials and get an "Invalid CRM url" error for both. I am not entering a LDAP Authentication Encryption Key. I then tried logging on with a VPN running on my machine - still the same problem. Next I deactivated the VPN and tethered to my iPhone rather than using the WiFi. Still the same error message. I'm including a screenshot of the login screen to make sure we're talking about the same thing.
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Support April 7th, 2021 @ 12:54 pm
Hi, yes it is accessible, the URL is cresearch.sugarondemand.com
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Support April 6th, 2021 @ 4:09 pm
Thanks, that's where I downloaded the flies under point 1 which resulted in the Implicit FrontEnd Customization Module being installed as per the screenshot.
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Support April 6th, 2021 @ 2:54 pm
Still no joy. I installed the Frontend Module on SugarCRM, added the ifo365 API and entered all the relevant data in the login dialogue in the Outlook Implicit FrontEnd Add-in but get an error message "Invalid CRM url. Network Error. make sure you have CORS enabled on you CRM server instance."
I checked and the module installed is called "Implicit FrontEnd Customization", and not "Implicit FrontEnd CORS Installer" as in the screenshot provided in the instruction. I did however install the files I downloaded from that same instruction page. See attached screenshot.
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