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Display Namejgalasso
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Member SinceJuly 21st, 2014
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Last SeenApril 9th, 2019
jgalasso does not have any add-ons for sale.
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Support August 8th, 2018 @ 1:36 pm
Your recommendation works, thank you. I'm ready to start my evaluation of the product now that I have it working correctly. Can you reset my 30-day free trial period and have it start as of yesterday? My users have not been able to start evaluating your product until yesterday. Please let me know your decision by close of business this coming Friday.
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Support July 27th, 2018 @ 12:47 pm
In a Sugar users Role settings I do not allow them to do mass updates for Leads, Contacts, Accounts, and Opportunities. Should I change the users' role setting to allow them to do mass updates?
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Support July 25th, 2018 @ 11:59 am
Currently, I'm on Sugar 8.0.0 release and Sugar will be upgrading my instance sometime in the next 30 days to release 8.0.1
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Support April 13th, 2018 @ 12:59 pm
I'm no longer interested in purchasing your product. It will not be necessary for you to modify a version of your product for me so the product will work with Sugar On Demand.
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Support April 12th, 2018 @ 12:44 pm
Please send details/info regarding alternate addon solution.
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Support October 18th, 2017 @ 3:14 pm
Can you send email to jgalasso@dealerdocx.com so we can have an offline discussion, thank you
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Support October 14th, 2017 @ 4:35 pm
I'm still having problems after installing Social2Sugar. When I access a Sugar Lead or Contact record I receive the following error message “View Render Failed Failed to render a view Please contact technical support”. I contacted Sugar Technical Support and I created Case number 295410. I'm waiting for Sugar Tech Support to respond to my Case. Can you tell me if your product has compatibility problems with Sugar? Do you know what this error message means?
View CommentThank you Joe...
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Support April 15th, 2017 @ 3:59 pm
You can close this case as I fixed my problem.
After uninstalling SugarChimp I was having a compatibility problem with a new product from SugarCRM’s code named Mach 1. This product is in beta stage and the product apparently makes changes to the Sugar Lead and Contact module when you install it in your Sugar instance. Here is what I did to solve my problem; I successfully reinstalled MailChimp, then I successfully uninstalled Mach 1, ran a test and I was able to access the Sugar Lead and Contact module, then I successfully uninstalled MailChimp and ran a test and I was able to access the Sugar Lead and Contact module. All appears to be working okay.
I hope this information is helpful to you and you may want to contact your Sugar tech support point person for addition information.
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Support February 13th, 2017 @ 8:55 pm
Hi Jon,
I'll collect the information you requested and send all info to you. I'll wait until the end of business day today for my Sugar users to finish their daily work. I should have all info to you in a few hours.
Thanks for your help
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Joe
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Support June 15th, 2016 @ 2:15 pm
Have you resolved compatibly issue with Sugar 7.7? If not when do you expect to release a patch? If you have resolved the issue how can I get updated version?
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February 26th, 2015 @ 7:22 pm
Very smooth and efficient integration between SugarCRM and Constant Contact. Easy to install and configure. Their tech support is outstanding. I had one technical issue and Scott Miller and his team responded immediately and the issue was solved the same day. View Add-on
7.2.2.1jgalasso has not created any Wanted Add-ons.
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