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• Opt Out Not Checked in Sugar

  Support May 19th, 2015 @ 4:51 pm
  

  Thank you for your quick response.

  Okay I see what you are talking about with the three buttons next to the email address in Sugar. I guess this is more of an issue with Sugar then, because you cannot filter by "email address opted out" in the list view. I am sure you can create a report, but filters are what our sales reps use in list view. That is probably why I created the custom opt out field awhile back. It also does not show right away when I open up the record that it is an opted out email address... you have to click to edit that email address field to see that it is opted out.

  Thank you for some quick clarification. Rebecca

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