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• Archiving or deleting contacts in Mailchimp not correctly managed in Sugar

  Support September 27th, 2020 @ 8:14 pm
  

  Hi Heidi,

  thank you for your reply.
  So our customer is using the limited version of Mailchimp with 2000 contacts max, they need to do different campaigns and they don't need more than 2000 contacts in MC at the same time, that's why they decided to send out the campaign, wait till the next one has to be sent, empty MC contacts and resync a new Sugar list to MC.
  In the future it will happen that a removed contact has to be re-synced to MC.

  So you're telling me that if I first remove the sync between Sugar list and MC list and if I archive/delete the contacts in MC then contacts won't be set as opted out in Sugar?

  Thanks,
  Giovanni

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