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• DeDedupit Incompatible with Sugar 10.3.0?

  Support April 14th, 2021 @ 4:57 pm
  

  Hi Folks,

  It seems that the latest version available on our SugarOutfitters profile is 4.1.4. If you could provide the latest release to me/them that would be greatly appreciated.

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• PHP Fatal Error on Installation

  Support August 29th, 2017 @ 12:55 am
  

  Hi Folks,

  Please see answers to your questions below:

  1. Your initial version of Sugar (from when Dashboard Templates was installed)

  • we've been using the Dashboard Templates since Dec 22, 2015
  • originally installed for Sugar 7.6
  • upgraded following a Sugar 7.7 upgrade

  2. Your initial version of Dashboard Templates

  • last version of the Dashboard Templates successfully installed used a package was SUGAR_SYNODASHBOARDTEMPLATES_7.2.2-to-7.7_20161024

  3. The history of SugarCRM and Dashboard Templates upgrades in order

  • we've been using the Dashboard Templates since Dec 22, 2015
  • originally installed for Sugar 7.6
  • upgraded following a Sugar 7.7 upgrade
  • upgraded following a Sugar 7.8 upgrade ** currently failing **

  4. How these upgrades were implemented

  • we purchased the new subscription-based version of the Dashboard Templates

  • SUGAR_SYNODASHBOARDTEMPLATES_7.8_20170424

  • we followed the same process for this Dashboard Template upgrade

  • uninstall old Dashboard Template package
  • upgrade to Sugar 7.8
  • install new Dashboard Template package

  Note: - we're working in the Sugar OnDemand Environment so any manual deletion will need to be performed by Sugar Support - please provide detailed instructions

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