Member SinceJanuary 21st, 2015
Last SeenNovember 30th, 2022
fareedjreisat does not have any add-ons for sale.
Support March 10th, 2021 @ 10:37 pm
Ok, I just sent you a message on skype.View Comment
Support March 9th, 2021 @ 12:18 am
Ok, sure. What's your skype name?View Comment
Support April 29th, 2019 @ 1:33 pm
Thank you for the quick response. I will uninstall after close of business.
All the best.View Comment
Support March 5th, 2019 @ 8:57 pm
More errors from around the same time the previous day:
Sun Mar 3 22:47:15 2019 [FATAL] SugarChimp:fatal:1551671235: MailChimpToSugarCRMActivity error when importing into SugarCRM: API call to campaignSubscriberActivity/ failed: transfer closed with 1 bytes remaining to read Sun Mar 3 22:47:15 2019 [FATAL] SugarChimp:fatal:1551671235: MailChimpToSugarCRMActivity->run() error: API call to campaignSubscriberActivity/ failed: transfer closed with 1 bytes remaining to read Campaign Activity import not completed for 8bea6ea526 Sun Mar 3 22:47:15 2019 [FATAL] Job eb711a58-3e2f-11e9-b446-109836af9d37 (MailChimp to SugarCRM Activity Job - Initial Campaign Activity Import ) failed in CRON runView Comment
Support December 14th, 2018 @ 5:38 am
Oops, didn't properly attach the image. Here it is:
Support December 14th, 2018 @ 5:37 am
I figured I would just update this case instead of making a new one, but on the evening after our call I installed the latest version of SugarChimp and ran a quick repair & rebuild as instructed. Everything worked fine.
Tonight, though, upon running a QRR, I get a response about missing SugarChimp columns in the database (see attached image). I selected "execute" and completed the QRR, but upon doing another QRR I get the same response. I'm guessing I'll have to add these columns via the database backend. I'm wondering if this is an expected response from the SugarChimp update?
Support December 11th, 2018 @ 11:58 pm
Ok I was able to schedule a support call for tomorrow 0115p EST. I went to a past support case I made and used the same link that was given to me then. I will cancel the first one I made.View Comment
Support November 8th, 2018 @ 2:58 am
Ok I am reading through this thread now. This is very unfortunate and seems like a lot of work just to uninstall. :(View Comment
Support November 8th, 2018 @ 2:50 am
In Module Loader I see two installed SynoDashboardTemplates extensions. One is version 20141224, the other is version 20170223.
I don't believe I have upgraded the Sugar instance since the latest installation of SynoDashboard.View Comment
Support November 7th, 2018 @ 7:30 am
Forgot to mention: we are using Sugar on-premise and version 126.96.36.199.View Comment
Support November 5th, 2018 @ 7:53 pm
Oddly, the issue seems to have resolved itself. I'm checking the latest activity on subscribers and it's showing in Sugar, and the email addresses are being updated to Opted Out or Invalid as expected. Not sure what happened. I don't think the support call is needed anymore, though. I have gone ahead and cancelled. I'll let you know if any other issues arise. Thanks for all your help!View Comment
May 23rd, 2015 @ 3:22 am
This plugin basically functions as it says it does. I would give 4 stars because I'm sure there is room for improvement and expansion in functionality, but I had to give 4.5 on account of the excellent customer support. Very fast to respond and very thorough in their work. I respect that. View Add-on
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