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• Attachment for Email Template not working

  Support November 17th, 2014 @ 10:49 pm
  

  Hey Jason, thanks for the reply.

  I think we've got it sorted. I remembered reading in one of your other responses that attachments are created as notes in Sugar - I re-checked this particular role and sure enough they didn't have access to the notes module. We fixed that up and it looks like its working OK.

  Thanks for your help!

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• Allow view access based on relationship?

  Support August 7th, 2014 @ 2:05 am
  

  Hi Jason, thanks for the awesome reply. That all seems pretty straight forward - basically just assign the correct group to each Account and the Project will follow. I'll have a look through the documentation a few times as well.

  One quick follow up question - if we want each remote user to only have access to their own Projects & Accounts (instead of all remote users Projects & Accounts), we just have to create a separate group for each remote user?

  Cheers
  Evan

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• Bad Authentication error

  Support July 14th, 2014 @ 7:02 am
  

  Hi, 4-5PM on Tues is perfect - thank you!

  Cheers
  Evan

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• Bad Authentication error

  Support July 13th, 2014 @ 12:29 pm
  

  Hi, which "CST" is that?

  Central Standard Time (North America)
  Central Standard Time (Central America)
  China Standard Time
  Cuba Standard Time

  Probably the Tues 15th would be best but depends on the timezone (we are Australian Eastern Standard Time).

  Cheers
  Evan

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• Bad Authentication error

  Support July 11th, 2014 @ 1:08 am
  

  I've changed the permissions to 775 and not getting the Bad Authentication error now. Still not seeing any emails in our Leads though - our scheduler is set to run every 15 mins. Any chance we could do a screen share to try and get to the bottom of the issue?

  Cheers
  Evan

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• RT GSync: GMail, GCalendar; GDrive Integration

  • 6.5.16

evan has not created any Wanted Add-ons.