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• OrgChart is not displaying any data

  Support September 1st, 2017 @ 10:23 pm
  

  Thank you for responding. I must admit that I'm very confused.

  First, I have added the dashlet in both the company and contact modules, and the result is the same in both cases -- blank with no data at all.

  Second, what do you mean when you say the module displays the head of the company but not the hierarchy of contacts? What is the purpose of an org chart if not to display the contacts and how they are organized?

  Something is clearly wrong. Can you help me fix it?

  If not, I'm going to have to uninstall and ask for my money back because an add-on that doesn't work is of no value to me.

  Thanks, Elizabeth

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