Member SinceJanuary 14th, 2016
Last SeenSeptember 18th, 2017
dmitrychichkalenko does not have any add-ons for sale.
Support January 26th, 2017 @ 2:25 pm
Hi Alberto,View Comment
Thanks for quick response. Unfortunately I can't - we have local self-hosted instance and I am not allowed to provide outside access.
Do we have other options?
Support August 29th, 2016 @ 5:33 pm
At least for now, thanks. You can close the caseView Comment
Support August 29th, 2016 @ 8:32 am
my fault, I found in previous cases that I need to repair roles - now worksView Comment
Support August 29th, 2016 @ 8:02 am
Nothing helped (( Decided to move on to new instance. However, on new instance found another bug - in role management I don't see create column. Need help.View Comment
Support August 17th, 2016 @ 4:21 pm
Upgrading our current instance from 7.6.6 to 7.7.0 didn't help.View Comment
But when we cloned server and made fresh suitecrm install everything worked fine.
We can go with fresh install, but we will need to transfer all customisations along with huge database.
Support August 17th, 2016 @ 4:10 pm
When server corrupted last time I checked suitecrm.log and there were nothing about installation, last record was hours before installation.
Right after installation I made a PrintScreen of SuiteCRM page, maybe it will give you some additional info (sorry for language). Refreshing page from this stage gives 500 error
As you suggested, I will check php and apache logs.
Thank youView Comment
Support August 17th, 2016 @ 3:48 pm
I even don't know where to look for, please give me a hintView Comment
Support August 17th, 2016 @ 8:49 am
Unfortunately script didn't helpView Comment
When I install clean version of SuiteCRM on the same server everythnig is fine. It seems that the problem with customisations, any tips what to try now?
Support August 16th, 2016 @ 7:56 am
Could you provide some info on where to check file permissions?View Comment
Support August 16th, 2016 @ 7:48 am
The problem was with connection to SugarOutfitters. Now everything works fine. Thanks for response to Bill and Jason.View Comment
Support August 15th, 2016 @ 10:16 am
Thanks for response
I saw that your product wasn't tested on SuiteCRM, however I found information about compatability in case #1069
Is this about old version? Could you provide it to me?View Comment
Support August 15th, 2016 @ 9:04 am
On testing instance of Suite 7.7.0 installation went fine and I was redirected to license validation page, however when I tried to validate key I got a message "SugarOutfitters_API::call(): Unable to validate the license key. Please configure the firewall to allow requests to https://www.sugaroutfitters.com/api/v1/key/validate and make sure that SSL certs are up to date on the server."View Comment
Support August 15th, 2016 @ 7:13 am
Sorry fo the duplicated case, internet connection issueView Comment
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