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• campaign and list name not syncing

  Support October 29th, 2018 @ 8:17 am
  

  Hi Jon,

  Installed patched on Friday and some contacts are appearing but no campaign names, I think a remote session would be ideal.

  Our trial is due to expire tomorrow, can this be extended for a few weeks while this is looked at please?

  Regards,

  Craig

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• campaign and list name not syncing

  Support October 24th, 2018 @ 8:08 am
  

  Hi Jon,

  Sorry, not had a chance to get on this until now. I've installed the update but no luck, uninstalled and retried but ultimately made it worse!

  I don't have access to the database and when I try to run the command from the console it doesn't seem to do anything, where should the settings name go in this command? Tried where it says "setting" before the setting value but got a 404 error.

  SUGAR.App.api.call('get',SUGAR.App.api.buildURL('SugarChimp/setting/setting_value'),{},{});

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• campaign and list name not syncing

  Support October 12th, 2018 @ 6:53 pm
  

  Hello there,

  This email is in response to Case#1499: campaign and list name not syncing

  We haven't heard from you regarding the issue in a few days. To help jog your memory, here is the last comment on the ticket:

  ---

  Jon Sheppard, Oct 8, 13:47 COT

  Hello Craig,

  I am sorry not to get back to you sooner. Yes, the fix is out and on the stores, as 8.1.1. You will need to:
  1. Update to the latest version
  2. Reset your Activity Syncing
  3. Set your 'ignore_dropdown_updates' config to 0. Use the 'Advanced Configurations' guide from #2, where setting_name='ignore_dropdown_updates' and setting_value='0'. It should already be that way, I'm just dotting my 'i's.

  After those are done, let the scheduler run a few times and update those tables. If they are not updated correctly, then lets get on another call for early next week: Schedule a Meeting
  

  Kind Regards,

  Jon

  Let me know how I can help.

  Thanks,
  Jon
  Fanatical Labs Support

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• campaign and list name not syncing

  Support October 8th, 2018 @ 1:56 pm
  

  Hi Jon,

  Thanks for your time a few weeks ago. I was wondering if the fix is almost ready for release?

  Regards,

  Craig

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• campaign and list name not syncing

  Support August 30th, 2018 @ 7:21 am
  

  Hi Jon,

  We had a trial of the ultimate sugarchimp setup last year and it appears as if 4 of the campaigns from that time are showing, the newer ones are not.

  Regards,

  Craig

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• Show campaigns in accounts for linked contacts

  Support November 29th, 2017 @ 12:40 pm
  

  Hi John, Great, however I'm looking for the mailchimp dashlet when editing a dashboard in accounts and I can't find one. Do you think I need to reinstall the package?

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