chandan - Profile

Support March 22nd, 2017 @ 7:28 am

We got this error message .

..../sugarcrm/index.php?module=SecurityGroups&action=outfitterscontroller&to_pdf=1 : [HTTP/1.1 400 Bad Request 1542ms]

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Support March 22nd, 2017 @ 6:47 am

Thanks. How much do you charge for services to evaluate our server?

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Support March 22nd, 2017 @ 2:40 am

With PHP 5.6.3 , We got following error when we click search button of add Invitees function.

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data[Learn More] sugar_grp1_yui.js:253:3976
    YAHOO.lang.JSON.parse http://localhost/SugarCRM/cache/include/javascript/sugar_grp1_yui.js:253:3976
    method_callback http://localhost/SugarCRM/cache/include/javascript/sugar_grp_jsolait.js:32:38
    YAHOO.util.Connect.handleTransactionResponse http://localhost/SugarCRM/cache/include/javascript/sugar_grp1_yui.js:46:4420
    YAHOO.util.Connect.handleReadyState/this._poll[c.tId]< http://localhost/SugarCRM/cache/include/javascript/sugar_grp1_yui.js:46:3933

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Support March 22nd, 2017 @ 2:23 am

Dear Team,

We reinstalled xampp server with PHP Version 5.6.3, then can validate License key. PHP 5.6.3 is not recommended by Sugar CRM CE version 6.5.25. We found that Add Invitee Search function in Meeting module doesn't work.

Hence we downgraded to PHP version 5.3.0 to compatible with Sugar CE version, we cannot validate License Key, but search function is working.

If you don't mind, Kindly help us how to configure to solve these errors.

Thanks.

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Support March 21st, 2017 @ 11:55 pm

thanks for the advice

We have already reinstalled and still it doesn't work.

We will do it again,

Just to inform you we are still using old server and now we doing a fresh installation.
Once the new installation is working good then we will close the old server.

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Support March 21st, 2017 @ 5:37 am

Dear Sir,

We have enabled CURL in PHP.ini.
We have send email to solutions@eggsurplus.com. Kindly check the attached photos and provide us any solution to solve that issue.

Thanks for your kindness.

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Support March 21st, 2017 @ 2:41 am

Dear Eggsurplus,,

We have already downloaded and installed security suite version 6.5.25. CURL is enabled and Permission settings are also configured already.
Our new installed Sugar CRM is under htdocs folder.
Kindly see the following information:

httpd.conf

Options Indexes FollowSymLinks Includes ExecCGI
AllowOverride All
Order allow,deny
Allow from all

User

Group

config_override.php

<?php
/CONFIGURATOR/
$sugar_config['securitysuite_additive'] = true;

$sugar_config['securitysuite_user_role_precedence'] = true;

$sugar_config['securitysuite_user_popup'] = true;

$sugar_config['securitysuite_popup_select'] = false;

$sugar_config['securitysuite_inherit_creator'] = true;

$sugar_config['securitysuite_inherit_parent'] = true;

$sugar_config['securitysuite_inherit_assigned'] = true;

$sugar_config['securitysuite_strict_rights'] = true;

$sugar_config['securitysuite_shared_calendar_hide_restricted'] = true;

$sugar_config['securitysuite_filter_user_list'] = false;

$sugar_config['addAjaxBannedModules'][0] = 'SecurityGroups';

$sugar_config['addAjaxBannedModules'][1] = 'SecurityGroups';
$sugar_config['securitysuite_version'] = '6.5.25';

$sugar_config['default_permissions']['user'] = '';

$sugar_config['default_permissions']['group'] = '';

/CONFIGURATOR/

CURL Enabled version

cURL support    enabled
cURL Information    7.19.4
SSL Version     OpenSSL/0.9.8k
ZLib Version    1.2.3

How we send attached photos?
We are still using security suite on current running Sugar CRM on network drive. If new installation is successful, we will no longer use Sugar CRM on network drive.

Our New server is Windows Server 2008 and we are trying to install security suite with new sugar CRM on Windows server but still not started as Live cos of facing this issue.

Thanks for your quick response.

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Support May 18th, 2015 @ 4:12 am

Regarding about CRM backup and database you need. Kindly describe in detail how i can send these information for you.

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Support May 11th, 2015 @ 7:05 am

Dear Rolustech Support

We are creating our first report as ADMIN.

Thanks

Chandan

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Support May 11th, 2015 @ 6:06 am

Hello Team

Kindly provide update on this case.

Thanks

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Support May 8th, 2015 @ 5:32 am

Few months back we had install SecuritySuite - SugarCRM CE Teams.by eggsurplus. Mr Jason of eggsuplus is the person incharge. You can talk to him also.He is also on sugaroutfitters

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Support May 8th, 2015 @ 5:28 am

Yes we still getting "Database Failure" message.We can't generate any report.

Regards
Chandan

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Support May 8th, 2015 @ 12:38 am

How can we exclude SECURITY GROUPS module from REPORTING PLUGIN? So that this error is not there?

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Support November 26th, 2014 @ 4:07 am

Hello jason, i have one question more. If i have 3 users: A, A1 and A2. A have 100 accounts. If A leaves how can i pass 50 A's accounts to A1 and 50 A's accounts to A2? Tks.

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Support November 7th, 2014 @ 1:27 am

Hello jason, we have many thousands records and more so its too difficult to choose records to mass assgign. So can you guide me the details of the query i can use to do with database using SQL. Tks

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Support November 6th, 2014 @ 5:00 am

I created group first. Then i upload the data and it works. But when i create new groups or add new user to existing groups, the records i uploaded cant be seen by the group, just the owner can see them.

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Support November 6th, 2014 @ 4:24 am

Sr jason. Can i ask you one more thing. The suggestion you gave me. That work for records i created on sugar but with the records i import from csv files it didnt works. Kindly help me about upload process. Tks

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Support November 6th, 2014 @ 4:11 am

That works. Thanks alot.

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