Display NameCR Dev
Member SinceAugust 8th, 2014
Last SeenSeptember 3rd, 2019
CR Dev does not have any add-ons for sale.
Support July 28th, 2018 @ 5:05 am
I am interested in this as well. Is it possible to drop the prefix?View Comment
Support March 2nd, 2018 @ 7:07 pm
Hello - I've emailed support and received a response. The errors are below for your reference:
Error on incoming SMS: "12200 - Schema validation warning" containing the message "cvc-elt.1: Cannot find the declaration of element 'script."View Comment
Error on incoming calls: "12100 - Document parse failure" containing the message "Error on line 5 of document : The reference to entity \"Called\" must end with the ';' delimiter."
Support April 7th, 2015 @ 3:02 pm
We have sent an email to your support email as well - This is what was sent: we have not been upgraded and haven't made any changes to our instance in months. Is there a reason that the add on would clear out random records? From talking to Sugar it looks like 12,500 records were removed. Yesterday Sugar was going restore all of those deleted records. This morning we are not seeing any mention of the sync taking place in the log? Is there somewhere else that we can look to make sure the add on is still running?View Comment
If we were to re-install, which package of gsync do we uninstall? We have Google Sync Module 2.1.1, Google Sync Past Events V3_7_Past, Google Sync Patch V3_7_Patch which doesn't have an uninstall option and Google Sync IDs V3_7_EventId?
Support April 6th, 2015 @ 5:12 pm
I'm adding some more information to help with this issue. Below is a part of the log
[FATAL] STARTED: Calendar sync: jmiller(firstname.lastname@example.org)
[FATAL] Meeting::save: Bad date 2015-05-06 05:00:00 for format m/d/Y h:ia
[FATAL] Meeting: Call Mr. C: Pulaski high school on his cell about with id 8c7c03c8-77c5-51ba-655f-54ca82eec0d3 saved in SugarCRM.
FATAL] Meeting: Tremper Choir? with id 3bfa7c5b-9701-4039-8f97-062e6c50017d saved in Google.
[FATAL] COMPLETED: Calendar sync: jmiller(email@example.com)
There are quite a few entries that have the error Meeting::save: Bad date
We are on sugar Version 188.8.131.52View Comment
Support December 1st, 2014 @ 7:14 pm
Not sure if you have been made aware of this yet, but the patch that was emailed out errors on installation on OnDemand. We have submitted a ticket with the error to help with resolution.View Comment
Support November 24th, 2014 @ 4:34 pm
Leaving a comment here so we can be updated with the status of the issueView Comment
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