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• Activation and Configuration

  Support August 25th, 2016 @ 7:02 pm
  

  Nope they all show the ToCRM categorization must be something going on with my outlook. I tried to clear cats and start again but it won't let me.

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• Activation and Configuration

  Support August 25th, 2016 @ 4:57 pm
  

  Hi,

  Having an issue with mass email synchonization. I have a Mac, outlook 2016, and I am using SuiteCRM. I have marked the 62 items in my inbox with a category ToCRM and started the synchronization. I selected only inbox and after the sync the report that came back is the same one as the first sync I did, ( in which I synced contacts but realized I didn't want to, and subsequently deleted the new contacts added by the sync from the CRM, and deselected that option). The one email that I individually archived has gone to the CRM but none of the others.What is it I am doing wrong? Thanks, Angie

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• Activation and Configuration

  Support August 24th, 2016 @ 6:28 pm
  

  Thanks I just went in and changed the password, seems to have done the trick. Thanks!

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• Activation and Configuration

  Support August 24th, 2016 @ 6:12 pm
  

  I found where this is but my test connection is returning an error. Maybe I am not using the correct portion of the login URL fromCRM, it is Suite CRM hosted by 24Data.

  here is the url I used: https://copas.24datahosting.com/

  The error message is: The request failed. The remote Server returned an error: (401) Unauthorized.

  Not sure what to do now...

  Thanks!

  Angie Knipe

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