Member SinceJanuary 8th, 2013
Last SeenAugust 16th, 2017
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Support August 16th, 2017 @ 12:42 pm
The version the Samsung Edge 7 Users are on is the latest version for CalDav....0.4.32 released on 6/26/2017. They were on an older version and they would not sync properly so we moved them to the new version in hopes we would solve the issue. If the users manually sync, most of the time it works but then it will not continue to sync automatically. Are there any logs to check or other setting you suggest we try? THANK YOU FOR THE RESPONSE. We really want to continue to use the product.View Comment
Support August 10th, 2017 @ 4:58 pm
Could someone please respond. We also use your email archive application (15 Users) and now the company wants me to find another solution if I can't fix the activity sync.View Comment
Support April 13th, 2016 @ 2:46 pm
We were unable to wait for a fix so we completed the fix ourselves. To assist in getting this version compatible with MSSQL we had to change the items below. Maybe you could make sure this is accounted for in future versions so we do not have to figure out the issue and fix it. Thanks, hope this helps!
We use SQL (not MSSQL) and so we had to add code to handle the UTC conversion in the database for SQL vs MSSQL and change the below items (hope this helps you):
Opacus was throwing errors, and I fixed a couple. The crucial ones were like this one:
sas/lib/opacus/sugartovcal/SugarObjectToVcalObject.php line ~158
$convertedDateTime = DateTime::createFromFormat('Y-m-d H:i:s.u',
$dateTime, new DateTimeZone('UTC'));
That line (and a few other places and files) calls the method createFromFormat(). That was not working. The content of the variable $dateTime includes a .000 after the seconds. Those are microseconds.
Well, when you follow this link:
You see this quote by a commenter:
"DateTime does not support split seconds (microseconds or milliseconds
etc.) I don't know why this isn't documented.”
Ok, so DateTime doesn’t accept microseconds Then a better approach than what I did would be to find the place $dateTime was created, and strip off the microseconds. That’d be the “right way”.
What I did was just add ‘.u’ after Y-m-d H:i:s because DateTime wasn’t even accepting it… because the programmer did not specify microseconds. (even though dateTime discards them).
So, I searched for every instance of createFromFormat() and replaced the format string to include ‘.u’
Support February 1st, 2016 @ 3:41 pm
Also, when I browse to the URL I am adding to my Phone get a 404 error page. http://syncupcrm.realwired.com/sas.php/calendars/USERNAME/defaultView Comment
January 9th, 2013 @ 4:42 am
Best extension I have used! It was easy to install and immediately available to add to any module as a field or multiple fields. Great support from the developer. Works like a charm.Thank you also for your willingness to consider suggestions for improvements to Sugar submitted by users and your rapid response to such queries. View Add-on
September 4th, 2014 @ 5:16 pm
This impressive add on is easy to use, extremely flexible, and huge time saver. It allows different personnel access to only what they need, which is a major improvement in the user experience. To be able to limit user visibility at such a granular level has really allowed us to secure our sensitive information, while still providing our departments with access to the information they need. I am not sure how we managed prior to having this tool. Also, the responsiveness of the support team for the product is top notch! This add on exceeded our expectations and is worth every penny! View Add-on
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