Member SinceJanuary 22nd, 2014
Last SeenFebruary 19th, 2016
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Support October 20th, 2014 @ 3:04 am
Yes It was hooked from hookup modules. What I noticed is when we select the module for the first time I get an Ajax error. Later if I select the module again then the error dose not appear. But the still security groups dose not work.
But if we leave the module with Ajax error and do not attempt for the second time and refresh it it works but it's in consistent. Let us know if there are know issuesView Comment
Support October 18th, 2014 @ 1:34 pm
ie Custom module is Hooked with Security suite, but still it dose not display.
this custom module is a independent module not related to any of existing modules.
in Seurity settings i have only the check box inherit from parent record checked.View Comment
Support June 22nd, 2014 @ 6:25 am
Continuing with sugarcrm. it dose support suitecrm but we have given up. Thanks for the follow up.View Comment
Support April 22nd, 2014 @ 10:04 am
Info : we tried to hook it in logic hook. using Bean it worked. but we need it for SOAP. if any possibility seen.
Support April 21st, 2014 @ 1:36 pm
Right now i am assigning SecuGroups Programatically for Accounts using the snippet below. it worked like a charm. but the same for contacts it failed. replacing Accounts > Contacts and contactid. Please throw some light into it.
//set partner association to relation ship
$set_relationships_parameters = array(
'session' => $session,
'module_names' => array('Accounts'),
'module_ids' => array($accountid),
'link_field_name' => array('SecurityGroups'),
'related_ids' => array($security_groupID),
'name_value_list' => array(),
$result2 = $this->client->call("set_relationships", $set_relationships_parameters);
Support April 21st, 2014 @ 5:46 am
can we schedule an appointment, so we can have a introductory meeting :)View Comment
Support April 20th, 2014 @ 5:03 pm
Yes, Thanks. Hope you have good time there, few of my colleagues are also getting ready to attend SugarCon. until then will wait.View Comment
Support April 18th, 2014 @ 8:51 am
Adding info : user is ising soap api. and not the portal_*SOAP Calls.View Comment
Support April 17th, 2014 @ 6:06 am
Thanks for the reply we are using this version "Version 6.5.16 (Build 1082)"View Comment
Support April 17th, 2014 @ 5:46 am
Hi, wanted to know if the above can be achieved in security groups. please let us know.
Another Question. can I get know in what all Group the user using Soap Api. also by getting all the Security Groups.View Comment
Support April 16th, 2014 @ 2:30 pm
Currently i have "Inherit from Parent Record" checked true in settings. for the view purpose we are able to get the records inherited. Dose this also work for new records that are created. meaning Account is the record that has the "primary module" for which the security groups is assigned. now he is creating a new account thorough soap call. but I dint see this security groups associating with the new accounts. same when done through the SugarCRM Login(Not soap) the group is getting attached.View Comment
Support April 16th, 2014 @ 2:24 pm
Thanks for the inputs.
As I noticed The hook between my custom modules is still there but in the "Hook Up" action those custom modules reapear. also I dont see the files in the /custom/metadata directory.
will also check in metadata directory and let you know.View Comment
Support March 25th, 2014 @ 9:07 am
Just wanted to mention. I am a new bee to sugarCRM. please dont mind if any question seems to be irrelevant. ThanksView Comment
Support March 25th, 2014 @ 8:47 am
Thanks eggsurplus. This really makes more sense to me to understand. to managing 2000+ instances would be cumbersome. as well as paid extensions for such instances cost will go high. do you recommend any alternate solution to this.View Comment
Support March 25th, 2014 @ 5:52 am
We are looking for multiple vendors sharing Organisations data, but Per vendor only be able to access Vendors data only.View Comment
Where Managers see all the customer accounts their contacts and opportunities specific to the Vendor.
Support March 25th, 2014 @ 5:26 am
For my db Structure, each Account is a vendor, and ill have almost 2000 vendors and growning next 6 months with each vendor having 2 managers and 4 agents here each vendor should be able to see only his data. is it required to create 2000+ groups to manage the users. is that how it works please suggestView Comment
Support March 24th, 2014 @ 2:03 pm
If the above link is not workingView Comment
Support March 24th, 2014 @ 1:36 pm
I Tried to replicate this.This error came when we installed the Extension, installation did not create a table in Mysql. but when i did the same with sugarcrm it worked by default. i may be missing some where on permissions. so what i did was is
1. Installed SuiteCRM Fresh Install
2. gave 777 permision to the root folder
3. Uploaded the package and installed it.
But still no luck. then decided to explore it with sugarcrm itself. suitecrm seems to be buggy for extensionsView Comment
Support March 19th, 2014 @ 6:03 pm
also found this in sugar log. checked with SuiteCRM but they specific about their Security Suite Implementation. Thanks.
Tue Mar 11 09:46:21 2014 [-none-][FATAL] Query Failed: (SELECT acl_actions .*, acl_roles_actions.access_override, 1 as user_role
INNER JOIN acl_roles_users ON acl_roles_users.user_id = '' AND acl_roles_users.deleted = 0
LEFT JOIN acl_roles_actions ON acl_roles_actions.role_id = acl_roles_users.role_id AND acl_roles_actions.action_id = acl_actions.id AND acl_roles_actions.deleted=0
WHERE acl_actions.deleted=0 )
UNION (SELECT acl_actions .*, acl_roles_actions.access_override, 0 as user_role FROM acl_actions INNER JOIN securitygroups_users ON securitygroups_users.user_id = '' AND securitygroups_users.deleted = 0 INNER JOIN securitygroups_acl_roles ON securitygroups_users.securitygroup_id = securitygroups_acl_roles.securitygroup_id and securitygroups_acl_roles.deleted = 0 LEFT JOIN acl_roles_actions ON acl_roles_actions.role_id = securitygroups_acl_roles.role_id AND acl_roles_actions.action_id = acl_actions.id AND acl_roles_actions.deleted=0 WHERE acl_actions.deleted=0 ) UNION (SELECT acl_actions.*, 0 as access_override, -1 as user_role FROM acl_actions WHERE acl_actions.deleted = 0 )
Support March 19th, 2014 @ 5:52 pm
Below is the Request Response Headers, But response body is empty
Query String Parametersview sourceview URL encoded
Response HeadersView Comment
Cache-Control:no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Date:Wed, 19 Mar 2014 17:44:05 GMT
Expires:Thu, 19 Nov 1981 08:52:00 GMT
Set-Cookie:ck_login_id_20=1; expires=Tue, 17-Jun-2014 17:44:05 GMT; path=/; domain=sugar.popcornapps.com
Set-Cookie:ck_login_language_20=en_us; expires=Tue, 17-Jun-2014 17:44:05 GMT; path=/; domain=sugar.popcornapps.com
Set-Cookie:sugar_user_theme=Suite7; expires=Thu, 19-Mar-2015 17:44:05 GMT
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