Technology Advisors does not have any add-ons for sale.

• Editing Contact from subpanel in Account temporarily hides another field's value

  Support June 24th, 2019 @ 2:02 pm
  

  Hello,

  We are working with the client to see if they approve of providing a backup. I'll report back when I have more information.

  Thank you.

  View Comment
  
  
• Editing Contact from subpanel in Account temporarily hides another field's value

  Support June 12th, 2019 @ 6:47 pm
  

  Chrome version: 74.0.3729.169

  They say they also have the issue in Firefox.

  Thank you.

  View Comment
  
  
• Editing Contact from subpanel in Account temporarily hides another field's value

  Support June 7th, 2019 @ 4:39 pm
  

  Hello,

  I sent the video as requested earlier in the week. Did you receive it? Has any progress been made on this?

  Thank you.

  View Comment
  
  
• Editing Contact from subpanel in Account temporarily hides another field's value

  Support May 29th, 2019 @ 2:06 pm
  

  Yes, the problem is still present.

  View Comment
  
  
• Editing Contact from subpanel in Account temporarily hides another field's value

  Support May 28th, 2019 @ 8:43 pm
  

  The customer has v20190411 installed.

  View Comment
  
  
• Editing Contact from subpanel in Account temporarily hides another field's value

  Support May 22nd, 2019 @ 4:16 pm
  

  Can this updated package be installed without uninstalling the old one?

  View Comment
  
  
• Editing Contact from subpanel in Account temporarily hides another field's value

  Support May 22nd, 2019 @ 2:24 pm
  

  Hello,

  They are on Sugar v 9.0. See below for Sugar Supports feedback on the issue:

  _In a clone of the instance, I disabled a few custom JavaScript files that appeared to be part of the SynoFieldMask customization I referenced in the previous note, which resolved the issue. However, I found that I was unable to disable or uninstall the customization via the UI (not an uncommon problem) nor was I able to access the original zip or manifest of the customization within the system file structure (very uncommon problem). Without the ability to disable the customization through the UI and without a list of the files included in the customization, I would only be able to disable the parts of the customization that cause the problem in production, but be unable to disable/uninstall all of it.

  I would recommend reaching out to the creators of the customization about getting a manifest or copy of the package:
  https://www.sugaroutfitters.com/support/SynoFieldMask

  In the meantime, I can disable those files in production but I'd be uneasy doing so knowing that other parts of the customization are still installed, which could result in errors. If you're able to get a package or manifest for the customization (the original zip was called SUGAR_SYNOFIELDMASK_7.6.0-to-8.2_20181206.zip ), I could use that to fully remove the customization._

  The video I have is in mp4 format. I don't see a way to post that in this forum. Did I miss it, or is there some alternate way to get the video to you?

  Thank you,
  Arie Knoester

  View Comment
  
  
• Use Cases

  Documentation January 25th, 2018 @ 3:49 pm
  

  Hello,
  Do you have any documentation or information on importing survey responses?
  I did not see anything listed in the available documentation.

  Thank you.

  View Comment
  
  
• Sugar 7920 compatibility?

  Support October 4th, 2017 @ 1:50 pm
  

  Has this issue been fixed? Is iNet Sudo compatible with 7.9.2.0?

  View Comment
  
  
• Support for 7.7.0.0

  Support June 21st, 2016 @ 1:25 pm
  

  Great, thanks. One follow up question: will customers who have already purchased this product get access to the 7.7.x version when it is available?

  View Comment
  
  

Technology Advisors has not rated any add-ons.

Technology Advisors has not verified any add-ons.

Technology Advisors has not created any Wanted Add-ons.