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• Gsync module issue & version mismatch

  Support December 14th, 2017 @ 10:36 am
  

  Hi, we have had no reply in nearly a week - we have now been updated to version 7.10.1.0

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• Gsync module issue & version mismatch

  Support December 6th, 2017 @ 9:55 am
  

  I can confirm we are on Sugar (version 7.9.2.0) but will soon be upgraded to Version 7.10.1.0

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• Sugarchimp activities of type "click" are not being synced from Mail Chimp to SugarCRM

  Support August 13th, 2015 @ 3:40 pm
  

  Hi and thanks for the update. As John and Jason are in the Czech Republic, the only way they can access Clickthroughs is via the Dashlet. They are cold callers only. and need to see Clickthroughs in order to follow them up. This should be an independent process? All I want them to see on their Dashboard are clickthroughs from mailers I send via Mailchimp! If UK Sales can see then via the Clickthrough Tasks dashlet, why cant overseas sales?

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• Sugarchimp activities of type "click" are not being synced from Mail Chimp to SugarCRM

  Support August 13th, 2015 @ 11:03 am
  

  Hi everyone, how are we getting on with this? I have ceased sending any marketing mailers until this has been resolved - can I please have an update on a fix date - thanks.

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• Sugarchimp activities of type "click" are not being synced from Mail Chimp to SugarCRM

  Support August 12th, 2015 @ 3:15 pm
  

  The dashlet seems to be working for us here in the office but getting John and Jason included seems to be a mare....

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• Sugarchimp activities of type "click" are not being synced from Mail Chimp to SugarCRM

  Support August 12th, 2015 @ 3:12 pm
  

  Tony, I think set up the Overseas Sales team that they should both be on. Sugarchimp activities should come through on the dashlet for both UK and overseas sales teams. I note that I received clickthroughs today via 'Global' and so did the UK sales team. Maria was involved in the set up of the dashlet so I cant help from Rolustechs side of things.....

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• Sugarchimp activities of type "click" are not being synced from Mail Chimp to SugarCRM

  Support August 12th, 2015 @ 3:01 pm
  

  Sent a screenshot of the dashlet....

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• Sugarchimp activities of type "click" are not being synced from Mail Chimp to SugarCRM

  Support August 12th, 2015 @ 2:49 pm
  

  John Jones Clickthrough Tasks Dashlet has disappeared on his dashboard but Jason Carne's is still there on his dashboard?!? Jason still cannot see any clickthroughs. Can someone please advise - thanks.

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• Sugarchimp activities of type "click" are not being synced from Mail Chimp to SugarCRM

  Support August 12th, 2015 @ 2:29 pm
  

  How are we getting on with this as Tony is querying what the delay is - thanks.

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• Sugarchimp activities of type "click" are not being synced from Mail Chimp to SugarCRM

  Support August 12th, 2015 @ 9:12 am
  

  We cant afford downtime on this so a quick turnaround would be appreciated.

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• Sugarchimp activities of type "click" are not being synced from Mail Chimp to SugarCRM

  Support August 12th, 2015 @ 9:11 am
  

  Just to note, Clickthroughs were working great for the UK Sales Team but adding the Overseas Sales Team to the Clickthrough Dashlet seems to have messed things up - The UK Sales team arent even seeing the clickthroughs now - Jo

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• GSynch Issue - Why its not working

  Support March 11th, 2015 @ 2:25 pm
  

  Oh yeah, I posted this in the wrong place if you hadnt noticed!! I did repost in the right place not long after

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• GSynch Issue - Why its not working

  Support March 11th, 2015 @ 2:17 pm
  

  Hi Chad, speedy service as usual! So, how do I start a new trial and get a new key?

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