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• System crash after installing module

  Support May 4th, 2017 @ 3:33 pm
  

  That's great! Thank you for your help.

  Regards, Frits

  Highrank

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• System crash after installing module

  Support May 4th, 2017 @ 11:28 am
  

  Thank you for your reply. We checked our PHP version and it is an older version of PHP, version 5.4.45. We run SugarCRM 7.8.1.0 and are in the process of moving to another server. Soon it will run on a platform with PHP version 5.6

  As I am a PHP developer myself I took a look at the error message and noticed the problem was caused by a call to the constructor of the parent class. The strange thing however is that there is a discrepancy between the developer documentation of SugarCRM 7.8.x and the official PHP documentation on how to call the constructor of the parent class.

  The SugarCRM developer documentation recommends using "parent::Basic()" as a way to call the constructor. see: http://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_7.8/Data_Framework/Models/#Implementation

  But PHP recommends to use "parent::__construct()" to call the constructor. see: http://php.net/manual/en/language.oop5.decon.php

  Long story short: I unzipped the installer, changed the parent::Basic() call to parent::__construct() and made a new zip. I installed this on our SugarCRM instance and it seems to work.

  I hope my input is of any help to you. Could you please review these changes and if you agree with them put these in your module, because we would rather use a working WebToModule installer from you directly so you can officially support it. We will test the module in the coming weeks. In case we encounter other problems we will let you know.

  Regards, Frits Germs

  Highrank

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• Attachments via Web-to-Lead form

  Support October 8th, 2016 @ 1:17 pm
  

  Hi Urdhva Tech, I am interested too in the module with file update. Did you manage to get it working? Thanks Arthur

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• Sugar to Mailchimp list sync stopped working

  Support August 24th, 2016 @ 6:48 am
  

  Hello Jon, Something came up and I cannot have de call today. Can we reschedule voor tomorrow same time?

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• Sugar to Mailchimp list sync stopped working

  Support August 19th, 2016 @ 2:25 pm
  

  Hello Jon,

  That is good new and of course I make myself available for remote support. OK, so 9AM your time is 4PM our time. My first available opportunity is wed 24/8 @ 9AM/4PM. Does that work for you?

  Regards, Arthur

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• Sugar to Mailchimp list sync stopped working

  Support August 19th, 2016 @ 11:03 am
  

  Hello,

  Been on holidays and busy etc. Sync does not seem to work. It works for a little while, but then it stops again. Straight question: is this going to like that all the time. Looking at other support tickets syncing seems to be a common issue with this module. Also new Mailchimp leads do not sync back to sugar. Any ideas what the problem could be? Look forward to hear from you.

  Regards, Arthur

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• saving a user in licensed Users

  Support March 22nd, 2016 @ 3:47 pm
  

  Hello Richlode, I installed the new addon but I didn't make the difference. The script doesn't create the table. Kind regards, Arthur

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• saving a user in licensed Users

  Support March 22nd, 2016 @ 2:09 pm
  

  Of course team Richode! The is RLS_Linkedin_EntryPoint_3.5.9.17 Look forward to hear from you! Highrank

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• saving a user in licensed Users

  Support March 21st, 2016 @ 2:43 pm
  

  Our developer has look at the installation script.

  There seems to be a post install script which doesn’t run, however there is a post execute file which does run.

  Have you tested the installation on SugarCRM Enterprise, Version 7.6.1.0 (Build 1163)?

  Look forward to hear from you. Arthur

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• saving a user in licensed Users

  Support March 4th, 2016 @ 3:24 pm
  

  Hi,

  How do I cancel the pre-order? The only option in de cpanel it to quite teh trail. I don't feel like paying right as yet. Look forward you your reply. Arthur

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• saving a user in licensed Users

  Support February 22nd, 2016 @ 6:59 am
  

  Hi,

  Followed all the instructions and it still doesn’t work.

  Chrome plugin: Error : Arthur Balabrega is not assigned Social2Sugar license. Please contact your SugarCRM administrator.

  Sugar (clean install SugarCRM Enterprise, Version 7.6.1.0 Build 1163): Social2Sugar License Configuration it won’t save the assigned user. Any suggestions?

  Arthur

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• saving a user in licensed Users

  Support February 19th, 2016 @ 9:26 am
  

  I would like to send an screenprint, but this platform won't let you attach anything. In Admin panel > Social2Sugar License Add-on (where you entery the license key) you have to nominate which user should have te license assigend to. When moving one user to the right pane and hit save, it would store the changes made.

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