Impersonate other users safely without password sharing. Delegate sudo privileges to specific users and roles. Works with or without SugarIdentity.

Add an always-available menu of links on Sugar's navigation bar, configured uniquely for different teams and roles.

See all your events in one super-calendar. Create shared views by user, team, or role, and manage employee shifts in scheduling mode.

Block disruptive admin changes during peak times. Set maintenance windows to prevent accidentally breaking things when users need the system most.

Add ninja-level security to sensitive fields - a custom field type that conceals values until the user chooses to expose them.

Monitor and tune backend configs, search indexes, user-tracker and job management, plug-in upgrade history, geocoding and vardef viewer.

Extend SugarBPM with custom actions and enhanced admin views and dashlets.

Schedule and broadcast alerts, reminders, and updates using Sugar notifications, popups, and email.

Enforce user preferences across your instance. Streamline onboarding, lock down configurations, and control access to keep everyone aligned.

Oops! Did you mean to delete that? Restore deleted records with a click. Never fear accidental deletions again.

Secure your SugarCRM instance from unauthorized access. The IP Restriction manager allows you to restrict logins by IP and platform and can be applied directly to users, roles, and/or teams. Did we mention it's completely free and has available support options?

Track field-level changes in real time. Display a time stamp that shows who changed what and when, down to individual fields.

Add a new field type to Studio that renders markdown for display on record views, list views, previews, and reports.

Clean up duplicate records automatically. Set your rules and let Sugar merge matches for you. Marie Kondo would be so proud.

Send messages from Sugar to Slack, use SugarBPM to automate messages, and perform Sugar searches from your Slack window.

A dev framework to generate database migrations for schema changes, data updates, and promoting Sugar upgrades between environments.

Send messages from Sugar to Microsoft Teams. Create meeting links and relate Teams channels to your Sugar records.

Log time against any Sugar record for tracking SLAs, billable hours, or next-level KPIs.

Lock down Sugar access by IP and platform. Apply restrictions to users, roles, or teams. Free to use (support upgrade available).

Track user engagement like a pro. See who's active, which modules are hot, and boost adoption with data-driven insights.

Declutter your record views instantly. Hide irrelevant info and boost productivity.

Transform Sugar into a call center powerhouse with any app that supports browser screen pop. Auto-log calls and serve up caller insights in real time.

Make MS Teams calls right from Sugar. Automatically log calls and serve up caller insights in real time.

Make RingCentral calls right from Sugar. Automatically log calls and serve up caller insights in real time.

Process updates to calculated fields in the background without slowing users down. Speed demon mode: engaged.

Make Dialpad calls right from Sugar. Automatically log calls and serve up caller insights in real time.

Validate contact info with real-time global capture and verification. Loqate finds telephone, email, and physical addresses from around the world.