Version 4.0.2 (Available 12/04/2022)
10.0.0 to 11.1.0
Version 4.0.1 (Available: 01/09/2020)
- SugarCRM 8.0.0 - 9.2.0
- When clicking on validate button if there is not any licence key error appears
- Default country code functionality is working in SMS Campaigns
- Default country code functionality is working in RT SMS
- Syncing only messages that are not synced already
- Added proper placeholder in Target List input field in Quick SMS Campaign
- If user is offline, IVR doesn't say user is busy and not keep on waiting
- SMS sync Scheduler is taking less time
- Relocation of license folder
- File Names are unique
- Default country field loads properly
- Remove unnecessary logs are removed
- Saving receipt name as well as Phone number appended with it in destination field
- Contacts/Accounts/Leads are removed from any Target list, SMS Campaign still sent SMS to that Contacts/Accounts/Leads
- RT SMS working by making SMS as scheduled
- Default Country Code issue in Compose SMS
- Default Country Code issue in Quick SMS Campaign
- Quick SMS Campaign is working by setting schedule time
- Session Logout issue due to country code
- Call Account settings do not accept the invalid values
- Call forward is working
- Recipients get added while composing SMS
- Keyboard's numpad gets associated with Telephony's dial-pad
- Campaign runs at the set time
- Filename issue is resolved
- If the Target List is not found in Quick SMS Campaign proper message is displayed to the user
- Outbound call duration is correct
- Outbound Call is working correct
Version 4.0.0 (Available: 04/08/2019)
- Emoji feature for Chatbox
- SMS Campaigns.
- SMS Templates for SMS Campaigns.
- URL Shortening for long urls in SMS Templates.
- Flexibility to grant/revoke access to Chatbox/SMS Campaigns.
- Realtime Call Duration display
- Get notified whenever an inbound call is missed or did not reach you.
- Get notified whenever an SMS Campaign is concluded.
- Ability to create contact/lead for unknown numbers.
- Know why you are unable to call a particular number.
- Automatic creation of schedulars for SMS and Campaigns
- Completely new UI for call box and chatbox.
- One click to forward a call
- Inbound call status to missed rather than canceled if call is not picked up
- Real time status update of an sms
- Translated target list types
- SMS Notification with record name instead of number only
- Optimization of code
- Default Country Code is not working
- Outbound Calls are not being recorded
- Voice mail is not working
- Call price is in negative
- Call comes even when session is expired
- When a call is forwarded to one admin, it gets forwarded to all available admins
- Accept/Reject buttons are not hiding after accepting/rejecting an inbound call
- Inbound calls are only logged in calls module if attended. Otherwise, there is no record of the call.
- Right after the installation of rt telephony, the user appears busy in inbound call status.
- Price is not set when outbound call is made to any account or lead
- Dialpad for outbound calls is not working from keyboard keys
- Notify user on trying to make new call while a call is already in progress.
- Call Account settings saved with empty fields
- Emojis appear at the start of text in chatbox when emoji picker is opened through emoji button. Temporary solution: Use the TAB key to open emoji picker to avoid this problem or after opening emoji feature, click in text-box where the emoji should be and then select emoji
– SugarCRM 7.9.2 to 8.3.0
Special instructions: - After installation, Please do: - A quick repair and rebuild - Rebuild JS Grouping Files - Empty Cache and Hard Reload
Version 3.0.0 Sugar 7 (Available: 09/15/2015)
- Integration of SMS and Call feature is achieved for Sugar 7
- Compatibility has been achieved for Sugar 7.6
- Compatibility has been improved for MySQL & MSSQL databases
Version 3.0.0 Sugar 6 (Available: 06/19/2015)
- Resolved Call Forwarding issue to multiple extensions
- Resolved outgoing all assignment issue
- Account is also search able in SMS recipients
- Data usage record has been improved
- Incoming Call recipients improved
- Resolved Scheduled timing issue
- Design has been Improved
- New SugarOutfitters License API implemented
- Pre Install checks introduced
Version 2.0 (Available: 01/2015)
- SMS Feature introduced in Sugar 7.
- SMS and Call feature combined for Sugar 7.
Version 1.0 (Available: 01/2013)
- Telephony Communication integrated with Sugar for Sugar 6
- Inbound Calls
- Outbound Calls
- Call History Preservation