An integrated, intelligent web chat tool for SugarCRM. Embed this chat tool into your website and manage your conversations directly from SugarCRM. See your web visitors, web visit history, and chat history as you are working with a visitor.
Sugar CRM admin also see the Users Chat History, in history CRM admin will see the User Name, Email, Visitor Since, No. of Visits, Last Visited etc.
CRM admin will able to add Notes for any Visitors user, and user will get that whenever he/she login again. This note will show one time when user login again.