An integrated, intelligent web chat tool for SugarCRM. Embed this chat tool into your website and manage your conversations directly from SugarCRM. See your web visitors, web visit history, and chat history as you are working with a visitor.
You can also add some Canned Message in CRM and will send your visitors user. You can also categorize the Canned Message.
You can select some variables to use in your message text, that will auto get the values for your visitors at the time of chat.!