Note: We have covered all the User Guides at About page section.
How users can see their Outbound / Inbound SMS.
As we know that all inbound/outbound SMS are logged into SugarCRM Calls module. As a normal user how to check the call assigned to you. Please follow steps. - Goto Calls module Listview - Click on Filter and Create a new filter.
How to check your Outbound SMS
How to check your Inbound / Received SMS
Select the all required fields as per your requirement. In case found any problem please email us at firstname.lastname@example.org