by Dreamer Technologies

SMS add-on automation makes your business available anytime. Send SMS from SugarCRM at one click from any module. You can also create workflow SMS and get a reply back as an Inbound SMS.

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How to Create SMS Workflow

Workflow creation for SMS is the same that you are creating a normal workflow for Emails.
The difference is like when you creating Alerts and you have selected Alert Type is SMS then it will behave as a SMS Workflow.

WorkflowSMSAlerts.png

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