by Dreamer Technologies

SMS add-on automation makes your business available anytime. Send SMS from SugarCRM at one click from any module. You can also create workflow SMS and get a reply back as an Inbound SMS.

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How to create SMS Email Templates

Please follow the below steps

1. Go to Menu and click on Create Email Template.

  • Select Type as SMS
  • Select SMS module name for the module you like to create a template.


Add your text in Edit Plain Text box. This text will be used for sending SMS using Workflow.


How to add Value in SMS module field.

  • Go to Admin -> Studio -> Email Templates -> Fields.
  • Click on sms_module field
  • Edit DropDown List.
  • Add your custom module name as a value. eg. I have added 3 modules.




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