SMS add-on automation makes your business available anytime. Send SMS from SugarCRM at one click from any module. You can also create workflow SMS and get a reply back as an Inbound SMS.
Configure the Inbound SMS
- This webhooks have to configure for connection between SugarCRM and Twilio.
- Goto PhoneNumbers
- Click on it. You will see below page and change the URL in messaging section.
Enter your server URL (e.g.http://mycrm.com/rest/v10/Twilio_Inbound)
Here you have to change your URL with mycm.com
After Successfully configured this setting all incoming Twilio SMS will be captured in your configured SugarCRM.
Plivo supports receiving SMS text messages in 19 countries (see complete SMS API coverage). When an SMS is sent to a Plivo phone number, you can receive the text on your server by setting a Message URL in your Plivo app. Plivo will send the message along with other parameters to your Message URL.
Please follow the below steps for the configuration.
1. Create an Application
- Create an Application by visiting the Application Page and click on New Application or by using Plivo’s Application API.
- Give your application a name. Lets call it Receive SMS. Enter your server URL (e.g.http://mycrm.com/rest/v10/Plivo_Inbound) in the Message URL field and set the method as POST. See our Application API docs to learn how to modify your application through our APIs.
- Click on Create to save your application.
2. Assign a Plivo number to your app
- Navigate to the Numbers page and select the phone number you want to use for this app.
- Select Receive SMS (name of the app) from the Plivo App dropdown list.
- Click on Update to save.
Other add-ons of interest
Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and e...
Process Manager 4.5
Your Sugar Workflow Solution! Powerful Process Automation software for all editions of SugarCRM and SuiteCRM (Visit https://store.suitecrm.com/) that will allow you and your employees to spend more time doing what they do best: 'Selling To and Servicing Your Customers' and less time trying to manag...
SendSMS SugarCRM SMS Addon
Do you need to send SMS messages from SugarCRM? SendSMS is the right tool for you. It allows sending SMS with ease to any Contact or Lead or even to many recipients at one time from the List View. SendSMS supports Callfire, Clikatell and Plivo SMS Gateways as well as any custom configuration. Commun...