by Dreamer Technologies

Asterisk Integration allows click-to-call functionality, inbound/outbound call logs, call notification pop-ups and more to work seamlessly with any SugarCRM module, so your sales and support teams can effectively launch, track and manage customer communications.

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Admin Guide

Configuration Of Asterisk Integration

First you have to validate the License

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Enter the License key the you have received while purchasing the addon and press Continue

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Add your Asterisk Server details into the Form as shown below
  1. Name : Just to identify by all users only
  2. Server IP : Ip Address of the Asterisk Server
  3. Socket Server Port : Default is 5188, Asterisk Integration server will run on this port.
  4. AMI Username : Asterisk Manager Interface Username
  5. AMI Secret : Asterisk Manager Interface Secret Password
  6. AMI Port : Default is 5038
  7. Recordinglink IP : IP address to be used into Recording Link
  8. Recordinglink Port : Port number to be used into Recording Link (HTTP port to access Recording URL)
    Now Save Settings

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You will get list in above table of all added Asterisk Servers, you can integrate and add multiple Asterisk Servers with our addon, Now Start the service

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Service will be started and you will get Process Id for the running process as shown in image below

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