Upsert® Sudo is an administrative tool that eliminates the need to share or reset user credentials for a number of common day-to-day operations within Sugar such as:
- Configuring dashboards, credentials, and other configurations for new Sugar users.
- Troubleshooting issues that are not generally reproducible by admin users due to roles, teams, or user-specific settings.
- Validating field and layout changes for users with role restrictions
- Completing critical tasks on behalf of a user who cannot currently access Sugar
Upsert® Sudo is available to users with a user type of ‘System Administrator User’ and users designated with appropriate access by an administrative user.