There is a pretty common issue that we have seen come up again recently a few times. How to best support features of different editions of SugarCRM without knowing the ultimate edition that a module gets installed on. More specifically, how to support team security while also allowing a module to support CE. It comes up in two different scenarios:
- Scenario 1: A module created originally for Pro or above wants to add support for CE
- Scenario 2: A module created originally for CE wants to add support for Pro and above
In Scenario 2, not adding support for teams won't cause any blocker issues that prevent SugarCRM from being usable. The main issue there is that an organization just can't take advantage of team security for that module. Obviously adding support for teams can be a big benefit and need for many organizations.
Scenario 1 is where you can run into big issues. If your module was originally intended for Pro or above and now supports CE and proper care isn't taken your users may/will run into issues that render the module useless. Here is a common error message that will appear:
Msg 207, Level 16, State 1, Line 9 Invalid column name 'team_set_id'.
The change required to cover both Scenario 1 and 2 is straight forward. We check the flavor (edition) of the current instance in the vardefs and turn on/off team support based on what we find:
By checking the $sugar_flavor we can determine whether we want to enable team security or not. It's as simple as adding this to any module's vardefs.php that needs to support teams.
SugarCRM Survey Rocket
SugarCRM Survey Plugin
With Survey Rocket, a SugarCRM survey plugin, you can build surveys that trigger automatically to get real-time feedback from customers. It gives custom survey templates, online polls and more. Moreover, you can use the CRM data using inward and outward piping mechanism.
Insight Tooltips is a quick and easy way to view record details without the need to open the detailview. It will save you and your employees hundreds of clicks per day. Just imagine the time you are going to save!
Organization Chart for Sugar
Quickly view the organizational hierarchy of any account or contact. Identify key decision makers and influencers using this handy dashlet. Know where a given contact fits in or how an account is structured.
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