Watch this solution in action at the SugarCon 2013 App Throwdown on April 10th at 4:30pm Eastern. You will see a new way of doing business that will help you close more sales. Register to be notified when it launches.
Detailed Caller ID
Callinize pulls in data from SugarCRM so you can get relevant customer data when you need it. If they don't exist in your database yet it'll pull from an external caller id service.
After answering the call you can launch into the full screen app to get even more information about the customer.
During the call you can leave relevant notes that will automatically be related to the proper contact in your CRM.
Relevant Data When You Need It
The launched app gives you even more relevant data about the caller enabling you to have a positive customer experience.
Everything goes back into your SugarCRM system automatically. Pick up where you left off and take action!
Enhanced editing of SugarCRM module records. Work seamlessly across all SugarCRM editions using a spreadsheet-like interface. Browse, update and export or import your data quickly and easily.
Allow users to quickly and easily share filters to other users. Admin users can create templates of filters from multiple users to deploy to users, teams, or roles.
Asterisk Integration With SugarCRM
Asterisk Integration allows click-to-call functionality, inbound/outbound call logs, call notification pop-ups and more to work seamlessly with any SugarCRM module, so your sales and support teams can effectively launch, track and manage customer communications.
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