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While working to build the best place for discovering SugarCRM add-ons, we’ve found that most people are able to develop solid feature sets, but there are two ways you can really differentiate yourself from the crowd and make a living selling SugarCRM modules: a great onboarding process and proactive support. In this post I’m going to talk specifically about onboarding because I believe this is where most SugarCRM solutions are lacking. It’s one thing to create the feature set needed to solve a business problem, but it’s an entirely different beast getting a company successfully up-and-running with your product and creating value for them.

When we say that we have a 30-day, money-back guarantee we mean it. It isn't just lip service as many other guarantees you see out there are. Just ask our customers. Every single refund request has been fulfilled; often times within minutes. Our commitment to this guarantee is why our customers keep coming back to purchase more SugarCRM add-ons. We are serious about our guarantee and that is why we have joined the Better Business Bureau (BBB).

Want to increase your productivity without being tethered to email or spending time looking up documents on your computer or cloud storage account? With so many people storing, viewing, and sharing documents with cloud storage services, wouldn’t it be nice if those cloud storage services were accessible and usable from within SugarCRM? FBSG’s Box Integration add-on for SugarCRM brings the smart, simple and enterprise-friendly Box.com cloud storage to your very own SugarCRM install.

SugarCRM has a nice feature included in its Module Loader that will display the software license included with a module. This is a simple way to ensure that users read and understand what the license agreement for using a given module is before installing it. It's really simple to add your own license to a module. Simply drop a LICENSE.txt into the root directory of your zip file and SugarCRM with automatically display the license prompt during installation. But what happens when it you can't get your license to show?

The folks from ModLabs are hosting some webinars where you can learn more about how their add-ons can improve your business. On September 3rd they will be doing two webinars on TeleSeller, the tool to make outbound calling more efficient. On September 4th they will be doing two webinars on DeDupit, the tool proven to improve your data quality.