Blog

Essential Features to Look for Before Buying Any CRM Survey Tool

Posted by on April 30, 2019
Surveys provide a solid picture of customers’ opinions and behavior towards your services or products. It helps you craft a successful marketing plan and maximize your efforts. For example, a politician can win the election if he creates his election campaign around the voters' expectations. A training program is likely to enroll more people if they can design their program around the solutions of particular problems.

Data Piping and Its Significance in Creating Effective Surveys

Posted by on April 30, 2019
"A satisfied customer is the best business strategy" said Michael LeBoeuf, the famous American business author. If you are a business owner, reading such quotes might give you sheer delight and motivate you to serve your customers better. But, how do you know if your customers are satisfied with your products/services? You cannot have insights about their opinions if you do not ask for feedbacks. And the best way to get these feedbacks is - through Surveys.

Give Your Team Insight Into Freshdesk Tickets

Posted by on March 21, 2019
Using Freshdesk for your helpdesk? Then be sure to get visibility into your customers' tickets and exchanges from within Sugar. Arm your sales teams with all the information they need to be successful. Works on all versions of Sugar including Sugar 8 and also with On Demand. Read on to learn more.

SugarCRM Software Tech Partner of the Year

Posted by on March 18, 2019
We were excited to learn at this year's SugarCRM Partners Awards ceremony in Monterey, California that IT Sapiens, the makers of the very popular Analytic Report Tool Pro add-on, was named Software Technology Partner of the Year. A long time seller on SugarOutfitters, IT Sapiens has provided not only one of the best add-ons over the years, but also one of the best overall support experiences. They are great people who care about the success of every one of their clients. Well deserved Eva and the rest of the IT Sapiens team!

Trigger Recalculations Automatically For Specific Records

Posted by on February 20, 2019
When we originally released Background Updater records for all configured modules would be saved over and over. In some cases this caused delays in records being updated outside of the 24 hour goal. With the latest release we have addressed this along with adding finer control of the order of module processing. Read on to learn more.