Tackle Your Adoption Hurdles and Maximize Your SugarCRM Value
CRM adoption difficulties are expected, so Utilization Monitor for Sugar equips managers and supervisors with valuable optics into what their CRM users are doing within the platform to ensure those difficulties are overcome. A must-have user adoption driver, the Utilization Monitor for Sugar, provides a real-time visual dashboard of the critical business activities managers need to track and boost their CRM platform usage for optimum success.
Features of the Utilization Monitor for Sugar
- Display usage stats on a custom dashboard
- Filter by roles and users
- View a comprehensive usage score
- Customize how much each activity contributes to the usage score
- See a trending score indicating how employees' Sugar use changes
- Toggle between time periods (30, 60, 90 days)
- Track users’ interaction with the system to gauge adoption
- Compare usage between users and user groups to improve productivity
- Track usage trends over time
- See when users aren't adopting features
Requirements & Notes
- Compatible with all supported Sugar versions.