SugarCRM Modules

Track user engagement like a pro. See who's active, which modules are hot, and boost adoption with data-driven insights.

Integrate NiceReply with Sugar to make CSAT and NPS Surveys accessible directly in the Cases module. Send out beautiful surveys automatically and make it easy to generate reports.

SugarCRM Survey Plugin With Survey Rocket, a SugarCRM survey plugin, you can build surveys that trigger automatically to get real-time feedback from customers. It gives custom survey templates, online polls and more. Moreover, you can use the CRM data using inward and outward piping mechanism.

Lock down Sugar access by IP and platform. Apply restrictions to users, roles, or teams. Free to use (support upgrade available).

Seamlessly and simply engage with prospects and customers using Typeform for Sugar, leading to more responses, higher completion rates, and accelerated growth.

Reduce Operational costs and improve customer satisfaction with our SugarCRM Customer Portal by empowering unlimited customers with access to advanced knowledge base, robust ticketing system & all default modules. And custom data-management flow configured.

Streamline feedback collection and customer insights with SurveySparrow’s SugarCRM integration. Automate survey triggers, map responses to CRM records, and sync contacts effortlessly—eliminating manual tasks and enhancing customer engagement. Gain a 360° view of your customers to drive personalized interactions and improve business outcomes.

CSAT, CES, NPS, and custom surveys in top multichannel integration.

Managing disparate CRM and support systems can be increasingly complex and costly, often leading to data silos and inconsistencies. With the SugarCRM Freshdesk Integration by Faye, you get all the features and functionalities you love about Freshdesk directly into your SugarCRM environment.

Make communicating with customers through the Sugar Portal via notes easier and more intuitive! This add-on provides a familiar chat window on Cases so you don't have to click all over subpanels and record views just to talk to customers.

Trustpilot Integration for SugarCRM - Automatically send, store, track, and manage customer reviews directly from Trustpilot within your CRM

Deliver white-glove digital UI experiences to your customers and partners with Mobileforce's Connected Portal and mobile app builder. Mobileforce CX Portal is tightly integrated with SugarCRM.

Cut contact center costs by 70% and accelerate agent ramp time by 85%! Zingtree's no-code solution lets you minimize the need for IT work, and lets you adapt workflows quickly. With AI-powered author assist, building workflows within SugarCRM has become easier than ever before.

OPEN CX’s Discovery Package offers tailored workshops to identify your specific needs as well as priorities and ultimately facilitate the integration of SugarCRM.

Connect Sugar with Ringover to synchronise all your call data and make unlimited international calls with ease, saving you time and boosting your team’s productivity so they can do more selling and less clicking.

Transform Sugar into a call center powerhouse with any app that supports browser screen pop. Auto-log calls and serve up caller insights in real time.

Make Dialpad calls right from Sugar. Automatically log calls and serve up caller insights in real time.

Make MS Teams calls right from Sugar. Automatically log calls and serve up caller insights in real time.

Make RingCentral calls right from Sugar. Automatically log calls and serve up caller insights in real time.

Get valuable AI insights into your customers’ emails and meetings. Use AI to generate summaries of customers’ emails in Outlook and in CRM records, allowing you to quickly review key discussion topics and follow ups. Drill down and find emails where specific topics were discussed. Generate AI insights into Teams meetings including discussion points and follow-ups. Share AI Insights via SugarCRM, enabling team members to catch up on ongoing conversations without having to review entire email threads or attend every meeting.

Seamless, intuitive and customizable Outlook integration for SugarCRM with powerful AI-capabilities. Access, update, and manage CRM records without leaving Outlook. Get valuable AI insights into your customer engagement including emails and meetings in Outlook, Teams and in CRM records. Quickly review key discussion topics and drill down to find corresponding emails. Share AI Insights via SugarCRM, enabling team members to catch up on ongoing conversations without having to review entire email threads or attend every meeting.