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Best SugarCRM Asterisk Integration, including click to call, call popup, call recording, works with any version of Sugar and any version of Asterisk. (Now Available for Sugar CRM 7.X Versions)

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SugarCRM is most popular opensource CRM software in the world, and it gives complete view of Customer related activities. Except telephony. Enjay SugarCRM Asterisk Integration provides that missing link. It integrates with any version of SugarCRM any edition.

Now Available for SugarCRM 7.X Versions

Features

  • Call Popup on incoming calls, allowing you to do multiple actions - like open contact, edit call details, or display information only. It checks Caller ID of the calling person against Contact, Accounts and Lead Modules.
  • Click to Call from Contact, Accounts and Leads module.
  • Complete call logs with automatic relations on leads / contacts module and automatic user assignment.
  • Ready made installer, easy to install - using standard SugarCRM plugin mechanism.
  • Can work with any version any edition of SugarCRM.
  • Allows you to configure Asterisk Server settings and User extension settings through admin panel of SugarCRM.
  • Facility to link to recording files of each and every recordings.
  • Works in all environment. eg: Hosted CRM & Local Asterisk can also use this Addon ( Does not work with ondemand SugarCRM ).
  • Works with Suite CRM 7.X also.

Benefits

  • Call related to contact, are automatically related to account also.
  • If extension is not registered/available, it will show the error.
  • Can work with multiple Enjay Synapse Servers (eg: multiple branches use one CRM)

See it in action!

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Need Customization ?

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Rating
  • "Excellent plugin. It does what it says. Good service & great customer support. "

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