When it comes to sending a personalised email to a lot of contacts Sugar's outbound mass email is aimed at marketing departments. But sometimes Campaigns can be a sledge hammer to crack a nut. New users to CRM are often surprised just how convoluted the process is in Sugar to send personalised emails. End result? Inertia, the user doesn't bother to use the CRM mass email features and they revert to BCC'ing in email. Quick2Email changes all that!
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