Connect your Facebook account to SugarCRM and stay on track with your customers, fans and followers on the world’s largest network by accessing everything from posts, comments and status updates in one single, centralised view
Boost social media presence and become the master of your Facebook page.
Improve online engagements and strengthen your social media profile. Increase your social reach and create brand awareness through this smart online communication tool for Sugar.
To facilitate great customer service, you need to be constantly aware of customer interactions on Facebook and posts can easily be drowned in the crowd. With the Add+ Facebook Connector you get an overview of all posts from your Facebook. You can even add several Facebook pages to the same Sugar account. By clicking on the post, you can see all former interaction with the user in the dashlet panel and comment, like and delete posts directly in Sugar.
You can create a case from the post to make sure the request will be solved immediately, all without having to leave your Sugar instance. When creating a case you can easily direct the request to the right person and see the progress to inform the user immediately after solving the request.
- List posts from Facebook Page in Sugar dashlet.
- Create cases from posts.
- View and post comments to posts.
- View Likes on comments and posts.
- View post, comments and Likes on case in dashlet.
- Multiple Page support in separate dashlets.
- Simple installation and configuration.
Other add-ons of interest
Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and e...
Social2Sugar (SugarCRM LinkedIn Integration)
Still wasting hours manually copying and pasting contacts from LinkedIn into SugarCRM?
It’s time to try Social2Sugar – SugarCRM LinkedIn integration.
In only 1 click you will import LinkedIn contacts as Leads or Contacts right in your SugarCRM.
And you don’t even have to be connected!
Add+ IBM Connections for Sugar
Managing projects between employees, partners and customers has never been easier. With the integration of IBM Connections into Sugar, you can view all the communities you are part of. Within each community you can view members, view and edit the latest updates, activities and files uploaded.