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Connect your Facebook account to SugarCRM and stay on track with your customers, fans and followers on the world’s largest network by accessing everything from posts, comments and status updates in one single, centralised view

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Boost social media presence and become the master of your Facebook page.

Facebook Posts Overview

Improve online engagements and strengthen your social media profile. Increase your social reach and create brand awareness through this smart online communication tool for Sugar.

To facilitate great customer service, you need to be constantly aware of customer interactions on Facebook and posts can easily be drowned in the crowd. With the Add+ Facebook Connector you get an overview of all posts from your Facebook. You can even add several Facebook pages to the same Sugar account. By clicking on the post, you can see all former interaction with the user in the dashlet panel and comment, like and delete posts directly in Sugar.

Facebook Posts Case

You can create a case from the post to make sure the request will be solved immediately, all without having to leave your Sugar instance. When creating a case you can easily direct the request to the right person and see the progress to inform the user immediately after solving the request.

Features:

  • List posts from Facebook Page in Sugar dashlet.
  • Create cases from posts.
  • View and post comments to posts.
  • View Likes on comments and posts.
  • View post, comments and Likes on case in dashlet.
  • Multiple Page support in separate dashlets.
  • Simple installation and configuration.

Posts on Facebook

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