All-In-One CTI is a computer telephony integration between SugarCRM and most popular PBXs.
Easy install. Stable work. 100% support
All-In-One CTI makes your CRM and telephones best friends!
- Asterisk 1.8, Asterisk 11, Asterisk 13
- Android smartphones
Immediately Know Who is Calling
As a call comes in have a pop-up in SugarCRM appear with who is calling. Not in the system yet? Add them on the spot:
Automatically Log Calls
Reducing the headache and time it takes to log calls allows your team to field more calls.
Calls are logged automatically:
Want to add notes for the call? Just click on the phone icon next to their name in the popup.
On any contact, account, or lead simply click a phone number and your desk phone will immediately dial the number.
- Learn who calls you before you start talking (pop-up notification on incoming call)
- Dialing number as easy as one-mouse-click (click-to-call)
- Save your customer's time from IVRs and secretaries (smart transfer to assigned employee)
- Listen to conversation record directly from client page (audio records of phone talks)
- It also supports Android devices. All features are supported (pop-up notification, click-to-call, call logs).
Check out the user guide for more information.
Other add-ons of interest
Process Manager 4.3
Your Sugar Workflow Solution! Powerful Process Automation software for all editions of SugarCRM and SuiteCRM that will allow you and your employees to spend more time doing what they do best: 'Selling To and Servicing Your Customers' and less time trying to manage the day to day repetitive tasks ass...
Avaya Integration is a computer telephony integration between SugarCRM/SuiteCRM and Avaya PBX. Add-on supports PBX "Avaya IP Office"
Tenfold connects Sugar with your existing phone system in minutes. Click to dial, call popups showing CRM data, automatic call logging, and actionable analytics make selling easier by eliminating mundane tasks like call logging and dialing digits by hand. Tenfold supports over 100 phone systems incl...